Your comments are very helpful — they allow us to improve our offerings and quality of customer service. If you have rented a boat from us, please take the time to critique your experience and offer suggestions for the future.
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Initial Greeting: Prompt & Friendly
Check-In Procedure
Variety of Available Boats
Customer Service During Boat Selection
Experience on the Water
Check-Out/Payment Procedure
Overall Customer Service
How many boats did you rent?
Enter number and click.
Evaluate Rented Boat #1
Boat 1 was a:
Standard Canoe
Single Kayak
Tripper XL Canoe
Double Kayak
Paddleboat
Quad Kayak
This boat was (check all that apply):
Just Right
Too Big
Too Small
Not Stable Enough
Not Sufficiently High-Performance
Broken
Too Dirty
Not What I Wanted
For those who rented a kayak, did the dockhand adjust the kayak to fit you?
Yes, and it was adjusted properly.
No, and it was uncomfortable.
Yes, but it was uncomfortable.
The boat is not adjustable (e.g. canoe).
Please include any additional comments about this boat:
Evaluate Rented Boat #2
Boat 2 was a:
Standard Canoe
Single Kayak
Tripper XL Canoe
Double Kayak
Paddleboat
Quad Kayak
This boat was (check all that apply):
Just Right
Too Big
Too Small
Not Stable Enough
Not Sufficiently High-Performance
Broken
Too Dirty
Not What I Wanted
For those who rented a kayak, did the dockhand adjust the kayak to fit you?
Yes, and it was adjusted properly.
No, and it was uncomfortable.
Yes, but it was uncomfortable.
The boat is not adjustable (e.g. canoe).
Please include any additional comments about this boat:
Evaluate Your Rented Boats
Your group rented the following boats (check all that apply):
Standard Canoe
Single Kayak
Tripper XL Canoe
Double Kayak
Paddleboat
Quad Kayak
For those who rented a kayak, did the dockhand adjust the kayaks to fit you?
Yes, and they were adjusted properly.
No, and they were uncomfortable.
Yes, but they were uncomfortable.
The boats are not adjustable (e.g. canoe).
Please include additional comments about these boats:
How did you find out about us?
Word of Mouth
Returning Customer
Event or Show
Web Search Engine
Other Web Page
Print Ad
Other:
What did you like most about your rental?
How could our rentals be improved?
Please tell us anything else you'd like us to know:
If you did not enjoy your experience, we want to make it right. Please include your contact information so we can reach you.
